FAQ

20 articles in this collection
Written by Wes Burke

Is there a Trial Membership?

It makes sense to understand the benefits of the membership before diving in.
Written by Wes Burke
Updated over a week ago

How do I report a bug? 🐞

From time to time you may stumble across a bug, or issue with the site.
Written by Wes Burke
Updated over a week ago

How to clear your browser cache

Sometimes you may need to clear your browser cache to see an update from CG Cookie
Written by Wes Burke
Updated over a week ago

Why are my gallery images darker after upload?

JPGs are your friends when working and displaying art within an online gallery.
Written by Wes Burke
Updated over a week ago

Where could I see a teaser or introduction to a course?

You may view a trailer of a course from the course page itself.
Written by Wes Burke
Updated over a week ago

What timezone are Live events displayed in?

Written by Wes Burke
Updated over a week ago

What is considered mature content on CG Cookie

Written by Wes Burke
Updated over a week ago

How can I download videos?

Written by Wes Burke
Updated over a week ago

Do I have to use Photoshop?

Written by Wes Burke
Updated over a week ago

Which software version do I need?

Written by Wes Burke
Updated over a week ago

What Languages does CG Cookie offer it's content?

Written by Wes Burke
Updated over a week ago

May I use CG Cookie's content for Commercial Use?

Written by Wes Burke
Updated over a week ago

Is there a phone number I can call?

Written by Wes Burke
Updated over a week ago

How are Physical Products Shipped

Written by Wes Burke
Updated over a week ago

How do I suggest a Tutorial?

Written by Wes Burke
Updated over a week ago

Did CG Cookie Create Blender?

Written by Wes Burke
Updated over a week ago

Where can I download the Course Files?

Written by Wes Burke
Updated over a week ago

What payment options do you offer?

We offer a couple billing options we accept.
Written by Wes Burke
Updated over a week ago

Can I ask General Software Questions on Support?

While support may be able to steer you in the right direction, software questions are best asked in the questions tab
Written by Wes Burke
Updated over a week ago

Where can I find the Archive

The Archive is currently not accessible, but we are working on plans to have it so in the coming weeks.
Written by Wes Burke
Updated over a week ago