FAQ

20 articles in this collection
Written by Wes Burke

Is there a Trial Membership?

It makes sense to understand the benefits of the membership before diving in.
Written by Wes Burke
Updated over a week ago

How do I report a bug? 🐞

From time to time you may stumble across a bug, or issue with the site.
Written by Wes Burke
Updated over a week ago

How to clear your browser cache

Sometimes you may need to clear your browser cache to see an update from CG Cookie
Written by Wes Burke
Updated over a week ago

Why are my gallery images darker after upload?

JPGs are your friends when working and displaying art within an online gallery.
Written by Wes Burke
Updated over a week ago

Where could I see a teaser or introduction to a course?

You may view a trailer of a course from the course page itself.
Written by Wes Burke
Updated over a week ago

What timezone are Live events displayed in?

Written by Wes Burke
Updated over a week ago

What is considered mature content on CG Cookie

Written by Wes Burke
Updated over a week ago

How can I download videos?

Written by Wes Burke
Updated over a week ago

Do I have to use Photoshop?

Written by Wes Burke
Updated over a week ago

Which software version do I need?

Written by Wes Burke
Updated over a week ago

What Languages does CG Cookie offer it's content?

Written by Wes Burke
Updated over a week ago

May I use CG Cookie's content for Commercial Use?

Written by Wes Burke
Updated over a week ago

Is there a phone number I can call?

Written by Wes Burke
Updated over a week ago

How are Physical Products Shipped

Written by Wes Burke
Updated over a week ago

How do I suggest a Tutorial?

Written by Wes Burke
Updated over a week ago

Did CG Cookie Create Blender?

Written by Wes Burke
Updated over a week ago

Where can I download the Course Files?

Written by Wes Burke
Updated over a week ago

What payment options do you offer?

We offer a couple billing options we accept.
Written by Wes Burke
Updated over a week ago

Asking General Software Questions

Written by Wes Burke
Updated over a week ago

Where can I find the Archive

The Archive is currently not accessible, but we are working on plans to have it so in the coming weeks.
Written by Wes Burke
Updated over a week ago