FAQ
20 articles in this collection
Written by Wes Burke
Written by Wes Burke
Is there a Trial Membership?
It makes sense to understand the benefits of the membership before diving in.
Written by Wes Burke
Updated over a week ago
Updated over a week ago
How do I report a bug? 🐞
From time to time you may stumble across a bug, or issue with the site.
Written by Wes Burke
Updated over a week ago
Updated over a week ago
How to clear your browser cache
Sometimes you may need to clear your browser cache to see an update from CG Cookie
Written by Wes Burke
Updated over a week ago
Updated over a week ago
Why are my gallery images darker after upload?
JPGs are your friends when working and displaying art within an online gallery.
Written by Wes Burke
Updated over a week ago
Updated over a week ago
Where could I see a teaser or introduction to a course?
You may view a trailer of a course from the course page itself.
Written by Wes Burke
Updated over a week ago
Updated over a week ago
What timezone are Live events displayed in?
Written by Wes Burke
Updated over a week ago
Updated over a week ago
What is considered mature content on CG Cookie
Written by Wes Burke
Updated over a week ago
Updated over a week ago
How can I download videos?
Written by Wes Burke
Updated over a week ago
Updated over a week ago
Do I have to use Photoshop?
Written by Wes Burke
Updated over a week ago
Updated over a week ago
Which software version do I need?
Written by Wes Burke
Updated over a week ago
Updated over a week ago
What Languages does CG Cookie offer it's content?
Written by Wes Burke
Updated over a week ago
Updated over a week ago
May I use CG Cookie's content for Commercial Use?
Written by Wes Burke
Updated over a week ago
Updated over a week ago
Is there a phone number I can call?
Written by Wes Burke
Updated over a week ago
Updated over a week ago
How are Physical Products Shipped
Written by Wes Burke
Updated over a week ago
Updated over a week ago
How do I suggest a Tutorial?
Written by Wes Burke
Updated over a week ago
Updated over a week ago
Did CG Cookie Create Blender?
Written by Wes Burke
Updated over a week ago
Updated over a week ago
Where can I download the Course Files?
Written by Wes Burke
Updated over a week ago
Updated over a week ago
What payment options do you offer?
We offer a couple billing options we accept.
Written by Wes Burke
Updated over a week ago
Updated over a week ago
Can I ask General Software Questions on Support?
While support may be able to steer you in the right direction, software questions are best asked in the questions tab
Written by Wes Burke
Updated over a week ago
Updated over a week ago
Where can I find the Archive
The Archive is currently not accessible, but we are working on plans to have it so in the coming weeks.
Written by Wes Burke
Updated over a week ago
Updated over a week ago