FAQ | CG Cookie Help Center

Do Subscriptions Auto Renew?

Recurring memberships help keep your access to CG Cookie content uninterrupted.

Written by Wes Burke
Updated this week

What is the Hobby Plan?

Simplified subscription plan that fits within the hobby budget.

Written by Wes Burke
Updated this week

How Many Videos Can I Download?

Number of Video Downloads Members are Allowed

Written by Dennis Brown
Updated over a week ago

How do I change my password?

Update or change your password with your CG Cookie Account

Written by Wes Burke
Updated over a week ago

Is there a Trial Membership?

Offering a free or trial subscription to CG Cookie

Written by Wes Burke
Updated over a week ago

How do I report a bug? 🐞

From time to time you may stumble across a bug, or issue with the site.

Written by Wes Burke
Updated over a week ago

How to clear your browser cache

Sometimes you may need to clear your browser cache to see an update from CG Cookie

Written by Wes Burke
Updated over a week ago

Why are my gallery images darker after upload?

JPGs are your friends when working and displaying art within an online gallery.

Written by Wes Burke
Updated over a week ago

Where could I see a teaser or introduction to a course?

You may view a trailer of a course from the course page itself.

Written by Wes Burke
Updated over a week ago

What timezone are Live events displayed in?

Written by Wes Burke
Updated over a week ago

What is considered mature content on CG Cookie

Written by Wes Burke
Updated this week

How can I download videos?

Written by Wes Burke
Updated this week

Do I have to use Photoshop?

Written by Wes Burke
Updated over a week ago

Which software version do I need?

Written by Wes Burke
Updated over a week ago

What Languages does CG Cookie offer it's content?

Written by Wes Burke
Updated over a week ago

May I use CG Cookie's content for Commercial Use?

Written by Wes Burke
Updated this week

Is there a phone number I can call?

Written by Wes Burke
Updated over a week ago

How are Physical Products Shipped

Written by Wes Burke
Updated over a week ago

How do I suggest a Tutorial?

Written by Wes Burke
Updated this week

Did CG Cookie Create Blender?

Written by Wes Burke
Updated this week

Where can I download the Course Project Files?

Written by Wes Burke
Updated this week

What payment options do you offer?

We offer a couple billing options we accept.

Written by Wes Burke
Updated over a week ago

Can I ask General Software Questions on Support?

While support may be able to steer you in the right direction, software questions are best asked in the questions tab

Written by Wes Burke
Updated this week

Where can I find the Archive

The Archive is currently not accessible, but we are working on plans to have it so in the coming weeks.

Written by Wes Burke
Updated over a week ago