Is there a phone number I may call?

No there isn't, but please don't think we are disinterested in speaking with you.

We've found with technical or account type support, with e-mail we are able to troubleshoot quicker and with most response times within hours. E-mail allows a quicker and more accurate way to communicate data, screenshots, e-mail addresses, or transaction IDs without our human error translating it over the phone.

Talking to real humans

You will not be bombarded with auto-response. You will be e-mailing a human who will be responding as a human. Not an automated response of text which is not related to your issue. :)

If non of the self-help documentation is helping, please send us an e-mail to support@cgcookie.com and one of our crew members will be happy to help out!