How do I reset my password
How do I reset my password
Recovering a password requires a valid email address. If you've lost access to your email, forgotten which one you used, or think there's a typo on your account, email us at support@cgcookie.com.
First time back since our move? CG Cookie is on a new platform, and your old password didn't come with it. Your courses, purchases, and membership are unchanged; you just need to set a new password. Use the sign-in link in your welcome email, or follow the steps below.
Resetting your password
- Click Sign In at the top right of https://cgcookie.com
- Click Forgot password?, or go directly to https://cgcookie.com/users/password/new
- Enter your email and click Submit
- Open the email we send and click the secure link
- Choose a new password
Not seeing the email?
It comes from noreply@notify.thinkific.com or notifications@notify.thinkific.com. Please check Spam or Junk.
The link expires after 6 hours. Request a new one if it's older.
Only the newest email code works. If you requested more than one, earlier links stop working; that's what causes "reset token failed."
Still stuck? Email support@cgcookie.com and we'll help you out!